REFUND AND RETURNS POLICY

Thank you for choosing aleoran.shop (hereinafter referred to as “this website”). To ensure your satisfaction, we offer a clear refund policy. Please read the following refund terms before purchasing:

  1. Refund Policy
    We hope you are satisfied with your purchase. If you are not satisfied with your purchase, you can apply for a refund within 30 days of receiving the product. Please ensure the product is unused and in its original packaging upon return.

  2. Return Conditions
    The product must be in brand new condition, unused, and in its original packaging.

Refund requests must be submitted within 30 days of receiving the product.

  1. How to Apply for a Refund
    To apply for a refund, please follow these steps:

Contact our customer support team via email with your refund request. Please provide your order number and product information in the email.

We will confirm and authorize the return upon receiving your request.

  1. Return Address

Please return the returned item to the following address:

Return Address:
33540 S Lapidary Pl
Black Canyon City, AZ 85324
United States

Please ensure you include your order number and refund authorization on the package so we can process your refund request as quickly as possible.

  1. Refund Processing

Upon receiving the returned item, we will inspect it and process the refund if it meets the refund criteria. The refund will be returned via your original payment method. Processing time is typically 5-10 business days, but may vary depending on your bank.

  1. Shipping Costs

If you request a refund, unless the item is defective or the wrong item was sent, you will be responsible for the return shipping costs. Please keep your mailing receipt to ensure the package arrives safely.

Thank you for your trust in aleoran.shop. We look forward to providing you with excellent products and services!